Returns & Exchanges

Every Nikhaar piece is made to order for you, so we do not offer free returns or refunds for size, fit or personal preference.

Manufacturing defects or wrong item: If your order arrives with a manufacturing defect, or is not what you ordered, email support@nikhaar.com within 7 calendar days of delivery with clear photos. We review the photos and, if the issue is confirmed, we will send a replacement or give a full refund, and we cover the return shipping.

Change of mind or size exchange (store credit): You may request a return within 3 calendar days of delivery.

• Email us first to request a return authorization. Parcels sent without one will not be accepted.

• Ship the item to 1, Joswil Apartments, 14th Rd, Khar West, Mumbai, Maharashtra 400052, India at your own cost, unworn, unwashed, with tags attached and in its original packaging.

• Once we receive and inspect it, we issue store credit for the value of the item, valid for 6 months.

• Shipping, duties, taxes and handling fees paid on the original order are non-refundable. Return shipping, and any customs charges on the returned parcel, are paid by the customer.

• Change-of-mind returns are not refunded to the original payment method.

Size help: Please use our size guide, and message us on WhatsApp at +91 98203 85321 before ordering if you are unsure. We are happy to guide you.

What is not a defect: Slight colour variation caused by screen settings and lighting is not treated as a defect.

Cancellations: You can cancel within 24 hours of placing the order, before production begins, by emailing support@nikhaar.com. Refunds are issued to the original payment method, less the payment gateway fee (2.5%).

Contact: support@nikhaar.com. We reply within 48–72 working hours.